http://www.allenbostrom.com/the-better-business-bureau-made-a-major-blunder--8.html Accounting for Small Business Thu, 19 May 2011 01:11:20 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.allenbostrom.com/the-better-business-bureau-made-a-major-blunder--8.html/comment-page-1#comment-15 Jim Berry Tue, 24 Apr 2007 21:55:04 +0000 http://www.allenbostrom.com/?p=7#comment-15 Allen, we completely agree with you and have found the BBB to have a big credibility problem today. We joined right after launching our business in 2001 and cancelled after one year. In almost 6 years of business, we have received exactly 2 calls asking if we were a BBB member. Their approach to "shoot first and ask questions later" regarding posting complaints about a business tells us that they will soon be lost in this age of instant Internet communication. You don't need a biased organization speaking for you. Your customers or students will. Allen, we completely agree with you and have found the BBB to have a big credibility problem today. We joined right after launching our business in 2001 and cancelled after one year. In almost 6 years of business, we have received exactly 2 calls asking if we were a BBB member. Their approach to “shoot first and ask questions later” regarding posting complaints about a business tells us that they will soon be lost in this age of instant Internet communication. You don’t need a biased organization speaking for you. Your customers or students will.

]]> http://www.allenbostrom.com/the-better-business-bureau-made-a-major-blunder--8.html/comment-page-1#comment-14 Jennifer Wed, 15 Nov 2006 04:12:53 +0000 http://www.allenbostrom.com/?p=7#comment-14 Sounds like a crummy policy change on their part. I agree that the total complaints need to be compared to the total customers served. Sounds like a crummy policy change on their part. I agree that the total complaints need to be compared to the total customers served.

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